Workforce Management Application

Improve Technicians’ Productivity

More efficiently manage and schedule your field technicians, and improve their productivity. With Beesion’s low-code software, your teams can integrate and consolidate data from multiple departments to view technician availability, as well as the skills and materials needed for each work order. Your workers will have all the resources they need to complete every job correctly the first time.  The application also features real-time data about technician location, enabling last-minute workforce changes.

Improve
Customer
Satisfaction

Improve customer satisfaction by enabling technicians to prepare for the job better, and avoid second visits.

Reduce
Operational
Costs

Reduce operational costs by making sure the closest, available technician is free for the job, and has all the materials needed.

Increase
Upsell
Opportunities

Increase opportunities for upsell by making each repair or installation a great brand touchpoint.

Feature-Rich Application. Quick to Launch and Modify

  • Assign work order based on geographic or service type
  • Track each work unit and provide an escalation mechanism to flag activities that may fall out of SLA or completion target date/times
  • Track materials at completion for cost tracking and budgeting
  • Follow up with any person that may be part of the work assignment
  • Interact flexibly with any B/OSS system

Plus software enables:

  • Integration with visual maps allows for real-time visual tracking
  • Tracking materials and equipment by type of order
  • BPM processes to configure the lifecycle of the work order

Beesion applications are up to 5x quicker to install than traditional software development. That’s because Beesion pioneered a low-code platform where:

  • Little to no custom code is needed
  • Applications are configured in runtime, using visual tools and “in-memory” configuration
  • Integrations are quick, using a rich set of connectors

With the exception of the “analysis” phase, every phase of the software development lifecycle is significantly shorter.

Animation2-4

 

Read More

It doesn’t take long to update and modify Beesion’s low-code software applications. In fact, many modifications can be done in hours. Little to no custom code is needed.  Plus, changes can be made by anyone with a little technical know-how, including:

  • Business analysts
  • Marketing operations managers
  • Operations and IT employees

Each application is configured with visual tools, including:

 

beesion_v37(99)-99

 

All changes are done using “in-memory” runtime configuration. No compiling is needed.

Read More

Integrates Quickly

Maximize the value of Beesion applications by integrating with other Beesion applications or third party solutions. Either way, integration is fast.
Workforce Management works well with:

Contact Center

Case Management

Customer Care

Inventory Management

Enterprise-grade Architecture

Multilayer

Highly Configurable Decoupled Solutions

Security

Proven, Strong and Multilevel; OWASP Inspired

Multi-currency

Adapt to Regional Currency Requirements

Performance

Optimized for High Volumes of Data and Users

Multi-Device UX

Rich Responsive Web and Mobile Applications

Based on Open Standards

JS, HTML5, SOPA/REST, BPMN, SQL, ElasticSearch

Platform Independent

Deploy on Either Windows or Unix Environments

Scalability

Designed to Run in Farmed or Virtualized Servers

Fault Tolerance

Quickly Recover After Unexpected Disruptions

Cloud-Ready

Support for Multi-Tenant Managed Environments

Containable

Simpler Deployment and Environment Admin

Multilingual

Support Multiple Languages without Coding