Mobile Self-Care Application

Enable Self-Service On-the-Go

Give subscribers more options to take care of their wireless accounts by providing them with an interactive portal on their smartphone. Subscribers can change rate plans, edit personal information, upgrade their phone, add features, and take care of almost every concern, without ever talking to a customer care rep. Best of all, Beesion’s low-code software integrates quickly with multiple systems, so launching the portal and updating it is simpler than ever.

Reduce
Costs

Reduce call center costs by shifting customer inquiries from expensive call centers to mobile phones.

Increase
Sales
Opportunities

Increase opportunities to sell bundled services and new offers by presenting them whenever customers log in to their self-care accounts on their mobile device.

Build
Brand

Build a stronger, customer-centric brand by enabling greater options for self-care.

Feature-Rich Application. Quick to Launch and Modify

  • Enable subscribers to view personal data, billing, and account information, plus manage their account 24/7
  • Integrate with Offer Management to prompt new offers, when subscribers check their account

Beesion applications are up to 5x quicker to install than traditional software development. That’s because Beesion pioneered a low-code platform where:

  • Little to no custom code is needed
  • Applications are configured in runtime, using visual tools and “in-memory” configuration
  • Integrations are quick, using a rich set of connectors

With the exception of the “analysis” phase, every phase of the software development lifecycle is significantly shorter.

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It doesn’t take long to update and modify Beesion’s low-code software applications. In fact, many modifications can be done in hours. Little to no custom code is needed.  Plus, changes can be made by anyone with a little technical know-how, including:

  • Business analysts
  • Marketing operations managers
  • Operations and IT employees

Each application is configured with visual tools, including:

 

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All changes are done using “in-memory” runtime configuration. No compiling is needed.

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Integrates Quickly

Maximize the value of Beesion applications by integrating with other Beesion applications or third party solutions. Either way, integration is fast.
Mobile Self-Care works well with:

Surveys

Marketing Campaigns

Billing & Rating

Loyalty Rewards

Document Management

Product Catalog

Offer Management

Customer Care

Order Management

Enterprise-grade Architecture

Multilayer

Higly Configurable Decoupled Solutions

Security

Proven, Strong and Multilevel; OWASP Inspired

Multi-currency

Adapt to Regional Currency Requirements

Performance

Optimized for High Volumes of Data and Users

Multi-Device UX

Rich Responsive Web and Mobile Applications

Based on Open Standards

JS, HTML5, SOPA/REST, BPMN, SQL, ElasticSearch

Platform Independent

Deploy on Either Windows or Unix Environments

Scalability

Designed to Run in Farmed or Virtualized Servers

Fault Tolerance

Quickly Recover After Unexpected Disruptions

Cloud-Ready

Support for Multi-Tenant Managed Environments

Containable

Simpler Deployment and Environment Admin

Multilingual

Support Multiple Languages without Coding