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Comprehensive Customer Experience Management
Beesion’s Digital Layer
Build a digital layer on top of your existing systems and deliver the digital experiences your subscribers deserve. Beesion’s low-code technology integrates seamlessly with them and allows you to maximize your legacy investment
Low-Code Flexibility
Built on a low-code platform, it allows for rapid deployment and easy customization, adapting to your specific business needs.
Low-Code Flexibility
Built on a low-code platform, it allows for rapid deployment and easy customization, adapting to your specific business needs.
Low-Code Flexibility
Built on a low-code platform, it allows for rapid deployment and easy customization, adapting to your specific business needs.
Low-Code Flexibility
Built on a low-code platform, it allows for rapid deployment and easy customization, adapting to your specific business needs.
Key Features
Use Cases
Get Real-time Inventory Information
With a click, know exactly what physical stock is available (devices, modems, accessories) as well as logical inventory, like phone numbers.
Learn about Beesion’s Telecom Inventory Management software.
Process Orders Seamlessly
Learn about Beesion’s Telecom Order Management software.
Improve Post-Sales Servicing
Learn about Beesion’s Telecom Reverse Logistics software.
Access Necessary Documents Easily
View Beesion’s Telecom Document Management software.
Plus, Beesion’s CRM-CxM can be viewed on any mobile device or tablet.
Speed Up Your Business with Microservices
Beesion’s CRM-CxM Suite is developed on a distributed architecture of microservices, which can be implemented cloud or on-premises.
Business processes and data repositories are detached from channels, so it brings a true digital omnichannel experience
Unified Customer Experience
The user experience is consistent regardless of the interaction channel. Beesion’s solutions are based on a genuine Omnichannel Architecture.
Native Omnichannel Support
Customer Journey tracking and Customer Engagement actions are naturally supported in a flexible architecture, designed for constant adaptations and evolution. This is a next level of adaptability to better engage the customer along their journey on any channel.
Business Interactions
A unified point for omnichannel process governance is established. Each BSS subdomain is supported by a group of specific microservices, business rules are set there.
Unified Infrastructure Services
A set of shared microservices completes the architecture. These services allow Automated Deployment, Adaptive Scalability, Metrics Acquisition, Load Balancing and High Availability. Inversion of Control for Decoupling is used so no direct dependencies are set.
Enhancing Your CxM B2C Experience
Amplify your CxM B2C capabilities with Beesion’s integrated ecosystem.
Seamlessly connect powerful solutions to enhance customer experience and streamline operations.
