Efficiently Manage, Track, and Act on Returned Inventory

telecom reverse logistics Application Icon

Get End-to-End Visibility

Manage and track mobile devices, modems, cards, routers, accessories, and other equipment at every stage of the telecom reverse logistics process. With Beesion’s Telecom Reverse Logistics software, you’ll get end-to-end visibility for device repair, trade-in, disposal, or processing warranty claims. See what’s happening with every component after it leaves the store, enters the warehouse, is processed for repair, and then returned to customers, or sent to recycling, resale vendors, or others.   The telecom reverse logistics software contains pre-built workflows, easy-to-use reports, and tools to coordinate assignments and controls. It integrates easily with inventory, ERP, and all your back-end systems. Plus, it’s low-code. Adding vendors and processes/sub-processes is easy, with the application’s drag-and-drop tools.

telecom reverse logistics helps you reduce operational costs

Reduce
Costs

Reduce operational costs by having a clear picture of the time/resources it takes to repair devices according to channel, location, manufacturer and other factors. Also integrate with manufacturers’ repair facilities. Manage each step in the telecom reverse logistics process more efficiently with clear visibility into every action taken, when devices leave the store.

notify your customers with telecom reverse logistics Application

Increase
Customer
Satisfaction

Increase customer satisfaction with the software’s notifications and alarms. Proactively notify customers about the state of their repairs, provide realistic quotes for their trade-ins, or update them about the disposal of their devices, batteries, and more.

Measure telecom reverse logistics Activity to make better decisions

Identify
Cost Savings
Opportunities

Identify opportunities for cost savings with reports on device reliability, repair volume, trends, and many other factors. Also identify how long it takes to move returned products through each step of the process, using time and date stamps.

Telecom Reverse Logistics Software. Quick to Launch and Modify

Easy Returns

  • Identify the type of return: repair, disposal, buyers’ regret, trade-in, warranty and more
  • Easily create RMAs and Shipping Manifests, and even include multiple devices on same RMA
  • Process devices at warehouse with your existing tools, or expand them with Beesion’s capabilities

Manage Triage and Repairs

  • Coordinate multiple internal groups with workflow tools, task assignments, and performance controls
  • Automatically trigger eligible corrective actions, considering the subscriber’s value or the customers’ rules
  • Easily integrate with manufacturers and customers’ reverse logistics systems
  • Speed up identification of replacement parts by integrating with a Product Catalog or other software
  • Manage SLAs with alarms and escalations workflows
  • Value trade-ins using a scoring engine. Then process for resale into secondary markets
  • Update User Interface easily, as processes and customers change, or new vendors are added
  • Change many processes and subprocesses by using drag-and-drop tools
  • Generate reports about trends, devices in your warehouses, and much more

Plus much more. View infographic about the changes non-coders can make during Reverse Logistics process.

Beesion applications are up to 5x quicker to install than traditional software development. That’s because Beesion pioneered a low-code platform where:

  • Little to no custom code is needed
  • Applications are configured in runtime, using visual tools and “in-memory” configuration
  • Integrations are quick, using a rich set of connectors

With the exception of the “analysis” phase, every phase of the software development lifecycle is significantly shorter.

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It doesn’t take long to update and modify Beesion’s low-code software applications. In fact, many modifications can be done in hours. Little to no custom code is needed.  Plus, changes can be made by anyone with a little technical know-how, including:

  • Business analysts
  • Marketing operations managers
  • Operations and IT employees

Each application is configured with visual tools, including:

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All changes are done using “in-memory” runtime configuration. No compiling is needed.

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Integrates Quickly

Maximize the value of Beesion applications by integrating with other Beesion applications or third party solutions. Either way, integration is fast. Beesion’s Telecom Reverse Logistics software works well with:

Enterprise-grade Architecture

Multilayer

Higly Configurable Decoupled Solutions

Performance

Optimized for High Volumes of Data and Users

Platform Independent

Deploy on Either Windows or Unix Environments

Cloud-Ready

Support for Multi-Tenant Managed Environments

Security

Proven, Strong and Multilevel; OWASP Inspired

Multi-Device UX

Rich Responsive Web and Mobile Applications

Scalability

Designed to Run in Farmed or Virtualized Servers

Containable

Simpler Deployment and Environment Admin

Multi-currency

Adapt to Regional Currency Requirements

Based on Open Standards

JS, HTML5, SOAP/REST, BPMN, SQL, ElasticSearch

Fault Tolerance

Quickly Recover After Unexpected Disruptions

Multilingual

Support Multiple Languages without Coding

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