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Full Stack B2B BSS

Support B2B transactions without workarounds

Support Every Step of a B2B Sale – No Matter How Complex

Your B2B BSS needs to be flexible. The B2B market is not homogenous. It varies from small home offices, to large corporations, government agencies, and more. It covers multiple industries.

And, each has different needs.

Your B2B BSS must support every nuance of this wide-ranging market.  No matter how complex. With Beesion B2B BSS:

  • Understand each business segment with contact management/CRM functionality
  • Create quotes and orders, including multi-line, multi-site, and multi-service solutions
  • Manage the ordering process, with end-to-end project management
  • Handle complex fulfillment scenarios, with custom installation, construction, and support
  • Split the bill among multiple departments/entities
  • Design and support SLAs

Beesion’s full-stack B2B BSS is made with low-code software, which launches and expands up to 5x quicker than traditional software. It’s easy to change, so there’s no need for workarounds.

Omnichannel Support

Support every channel:

  • Web
  • Telesales
  • Customer Care
  • Social Media
  • E-commerce

Manage Leads-to-Customers Process

Manage the lead-gen process for every business segment. Use Beesion’s B2B software to manage contacts, meetings, and pre-sales activities.

Or integrate with Salesforce 

or Microsoft Dynamics

to pull in contact information.

  • Embed directly into other CRM screens
  • Create quotes and orders within the context of the opportunity
  • Sync with other CRM-customer care workflows

Confidently offer solutions including broadband/mobile for the home office to cloud services for the large enterprise – and everything in between.

Understand Quote’s Profitability, ROI and NPV

Print or send quotes. Create them on any device

With Beesion’s CPQ, the sky is the limit.  Build quotes with components from the Product Catalog or incorporate ad-hoc ones. Plus:

  • Create quotes with a large number of configurable items (phone lines, devices, SIM cards, etc.)
  • Understand the quote’s internal costs, as well as profit, ROI, and NPV
  • Get accurate pricing for thousands of variables
  • Support pricing negotiations, custom framework pricing, and service level agreements

Be confident that each quote is technically sound and commercially viable. Everything is automatically validated.

Control the Ordering Process

Proven for effectively processing large volumes of orders, and orders with a large number of sub-order items.

Change workflows and business rules to manage each aspect of the order – approvals, fulfillment, vendors, and more.
The software supports extraordinarily complex order decomposition and fulfillment rules. In fact, when used in combination with a Beesion EPC (catalog) and CPQ (quote) you can completely automate the order decomposition and fulfillment plan. Also, you can customize any particular logic with point-and-click tools not code.

Plus, it provides end-to-end visibility, enabling the sales/installation teams to be in the loop at all times.

Coordinate Special Projects

Quote, Plan for and fulfill orders that require special projects; i.e.: ad-hoc installations, datacenter and virtualization products, infrastructure services, and civil field work on public roads.

Beesion supports full Project Management. It includes:

  • Task Management
  • Scheduling Management
  • Resource Management
  • Cost Management
  • Change Management
  • Document Management
  • Communication Management

Fulfill Any Type of Order

Successfully fulfill  orders, no matter how many moving parts or line items. For example:  select the phone number, scan the actual device S/N or IMEI for each line

With a few clicks, managers can coordinate the internal/external teams, manage installation schedules and required resources, all using one application. It also lets you locate materials, track technicians, and notify customers.

Manage Complex Billing

Beesion offers 3rd party billing systems specially designed to meet B2B requirements, including large account hierarchy billing, split billing, revenue sharing and settlements, billing single or composed agreement, context billing, complex taxation, contract billing and many others.

Split the bill between multiple parties/departments

Manage Post-Sales Support

Beesion provides a 360-degree, hierarchical and multidimensional view of the business customer, everything from bills, rate plans, to trouble tickets (and more). It integrates quickly to your back-end, consolidating subscriber information from multiple BSS.

Offer Self-Service Portals for End Users and Businesses

End users, including other businesses, can manage every aspect of their account – check their order status, manage their services, pay bills, and much more – from their desktop or a device.

Manage Network Performance, Feature and Application SLAs

Track connectivity issues – dropped calls, inability to send messages, bandwidth asymmetries, latencies, etc.– and device health. Also, you can easily monitor IT performance of applications that may be part of your B2B BSS solution.
Quick to Deploy and Expand

Software Sits on Top of Your Systems

There’s no downtime or disruption of services because Beesion’s telecom credit and collections software sits on top of your systems, consolidating and orchestrating the data. Using a rich set of connections, the suite connects to any legacy system, as well as all Beesion applications.

Follows TM Forum Standards

All Beesion applications are built using TM forum standards (eTOM) for orchestrating product, customer, and service network information.

Uses Beesion’s Low-Code Platform

Unlike traditional software, Beesion’s applications require little to no code. All customization is done in runtime, with a set of graphical editors, including workflows, process templates, and editing tools. Plus, it’s easy to change the marketing applications, when requirements change.

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