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Manage Credit & Collections from Pre-Sales to Post-Sales

Update software easily

Use Three Low-Code Applications to Steer Credit and Collections Policies

Starting at pre-sales, use Beesion’s Credit Analysis software to check credit. Then, use Payments Management to collect subscriber payments and apply them to their accounts. Post-sales, reduce bad debt and DSO with Beesion’s Collections Management software.

Credit Analysis

Check Eligibility

Evaluate a prospect’s likelihood to pay bills

Payments Management

Collect & Apply Subscriber Payments

Plus, expand payments channels to ATMs, kiosks & more

Collections Management

Collect Unpaid Invoices & Prevent Bad Debt

Address every stage of the recovery process

React to external and internal forces

With point-and-click tools, adjust applications to address market trends, customers’ payments behavior, and changing regulations and financial requirements.
Steer and control credit, payment, and collection policies.

All without custom code.

Improve Working Capital and Reduce DSO

Applications integrate with each other and legacy systems to create a single credit-to-cash workflow

Evaluate

Evaluate customer’s credit worthiness

Collect

Collect customer payments

Automate

Automate Payment Due Reminders

Warn

Send Warning Messages

Assign

Assign to Collections

Suspend

Suspend service

Determine

Determine when to write off bad debt

Create More Effective Collection Policies With More Predictive Credit Scores

Make each application smarter and more predictive by sharing data about customers’ fit and behavior.

Collect More Debt While Enhancing the Customer Experience

Use all three applications to create a secure online portal where subscribers can pay their debt in arrears without the intrusion of a collector’s call.
Subscribers can select payment plans and even receive discounts. If they don’t honor their commitments, their service is automatically suspended.

To protect carriers’ margins, the portal extends more lenient payment terms to credit-worthy subscribers.

Set up a secure, online portal where subscribers can pay their telecom debt in arrears. The portal displays all of a subscriber’s past-due invoices from every service line. It then provides payment plan options, based on the subscriber’s value, credit limit, and other configurable factors.
Subscribers get a more private, convenient method to pay their debt(s), while carriers increase debt collections’ ratios. In fact, carriers can realize at least a 50% increase in the number of subscribers that honor their payment commitments via the debtors’ self-pay portal vs a phone call with an agent, per Beesion analytics.

Increase Convenience with a Self-Pay Debtors’ Portal

More Subscribers Honor Their Payment Commitment

Based on Beesion analytics, carriers can realize at least a 50% increase in the number of subscribers that will honor their payment commitments via the debtor’s self-pay portal.

Balance Service Usage with Non-Payment Risk

With more predictive analytics and dynamic flexible applications, carriers can better control risk and collections activities, without poking customers in the eye. It integrates directly with Order Management.

Moreover, the software suite also is intelligent enough to handle corporate collections. Should a client have concerns about part of his bill and refuse to pay for specific services, the suite can shut off only the services that haven’t been paid, not the whole account.

No Pay, No Service

If the subscriber doesn’t pay on time, the account is deactived (subject to the carrier’s rules)

Speed Up Your Business with Microservices

Beesion’s Credit And Collections Suite is developed on a distributed architecture of microservices, which can be implemented cloud or on-premises.
Business processes and data repositories are detached from channels, so it brings a true digital omnichannel experience

Unified Customer Experience

The user experience is consistent regardless of the interaction channel. Beesion’s solutions are based on a genuine Omnichannel Architecture.

Native Omnichannel Support

Customer Journey tracking and Customer Engagement actions are naturally supported in a flexible architecture, designed for constant adaptations and evolution. This is a next level of adaptability to better engage the customer along their journey on any channel.

Business Interactions

A unified point for omnichannel process governance is established. Each BSS subdomain is supported by a group of specific microservices, business rules are set there.

Unified Infrastructure Services

A set of shared microservices completes the architecture. These services allow Automated Deployment, Adaptive Scalability, Metrics Acquisition, Load Balancing and High Availability. Inversion of Control for Decoupling is used so no direct dependencies are set.

There are +100 reusable microservices, we designed and created for telecom industry based on our +10 years of experience in the market. Combine them and you will be creating an application. The whole development process is straightforward and several times faster, allowing continuous innovation.

 Beesion’s Low-Code Platform eliminates almost all hand coding, enabling quicker launches and easy configuration. Anyone with some technical and business skills can learn the simple interface to manage all aspects of the application.

Quick to Deploy and Expand

Software Sits on Top of Your Systems

There’s no downtime or disruption of services because Beesion’s omnichannel Credit And Collections suite sits on top of your systems, consolidating and orchestrating the data. Using a rich set of connections, the suite connects to any legacy system, as well as all Beesion applications.

Follows TM Forum Standards

All Beesion applications are built using TM forum standards (eTOM) for orchestrating product, customer, and service network information.

Uses Beesion’s Low-Code Platform

Unlike traditional software, Beesion’s applications require little to no code. All customization is done in runtime, with a set of graphical editors, including workflows, process templates, and editing tools. Plus, it’s easy to change the marketing applications, when requirements change.
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