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Manage and Prioritize Subscriber Notifications

Customer Communications

Prevent Duplicative or Contradictory Messages

Centralize and prioritize subscriber notifications, including marketing campaigns, bill notifications, and satisfaction surveys. With Beesion’s Communications Manager, telecom companies can bring order to all their communications by establishing priorities. They also can create business rules, such as “delinquent subscribers can’t receive marketing offers.” The low-code software automates communications and tracks communication expenses, too.

Key Benefits

Build Trust

Build subscribers’ trust by not overloading them with notifications.

Boost Coordination

Help departments coordinate their efforts by allowing them to easily view each others’ customer notifications/correspondence.

Increase Collections

Increase collection opportunities by prioritizing recovery notifications over other customer contacts, such as marketing campaigns

Feature-Rich Application. Quick to Launch and Modify

Prioritize and segment communications

  • Prioritize communications; for example collections’ communications precedes or overrides marketing communications
  • Enable certain customer segments visibility to documents, invoices and brochures
  • Segment marketing and other campaigns based on criteria you establish

Schedule distribution

  • Communicate in response to configurable events; i.e. Send a Welcome Letter at sign-up, or an anniversary letter after one year
  • Schedule distribution of satisfaction surveys for different pre-configured events; sales experience, customer care experience, etc.
  • Schedule distribution via email, SMS and postal service, based on customer preferences
  • Establish timelines for distribution of materials and expiry dates

Beesion applications are up to 5x quicker to install than traditional software development. That’s because Beesion pioneered a low-code platform where:
Little to no custom code is needed
Applications are configured in runtime, using visual tools and “in-memory” configuration
Integrations are quick, using a rich set of connectors
With the exception of the “analysis” phase, every phase of the software development lifecycle is significantly shorter.

It doesn’t take long to update and modify Beesion’s low-code software applications. In fact, many modifications can be done in hours. Little to no custom code is needed.  Plus, changes can be made by anyone with a little technical know-how, including:

  • Business analysts
  • Marketing operations managers
  • Operations and IT employees

Each application is configured with visual tools, including:

All changes are done using “in-memory” runtime configuration. No compiling is needed.

Integrates Quickly

Maximize the value of Beesion applications by integrating with other Beesion applications or third party solutions. Either way, integration is fast.
Customer Communications works well with:

Customer Care

Surveys

Collections Management

Loyalty Rewards

Marketing Campaigns

Document Management

Enterprise-grade Architecture

Multilayer

Higly Configurable Decoupled Solutions

Security

Proven, Strong and Multilevel; OWASP Inspired

Multi-currency

Adapt to Regional Currency Requirements

Performance

Optimized for High Volumes of Data and Users

Multi-Device UX

Rich Responsive Web and Mobile Applications

Based on Open Standards

JS, HTML5, SOAP/REST, BPMN, SQL, ElasticSearch

Platform Independent

Deploy on Either Windows or Unix Environments

Scalability

Designed to Run in Farmed or Virtualized Servers

Fault Tolerance

Quickly Recover After Unexpected Disruptions

Cloud-Ready

Support for Multi-Tenant Managed Environments

Containable

Simpler Deployment and Environment Admin

Multilingual

Support Multiple Languages without Coding

Want to know more about Customer Communications?

Download a Leaflet
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Copyright 2024, Beesion, All right reserved. | Terms and Conditions | Privacy Policy

Copyright 2024, Beesion, All right reserved. | Terms and Conditions | Privacy Policy