by Beesion Staff | Oct 30, 2018 | Side_Header_2
Make Bill Payment a Positive Customer Experience Bill payment and debt collections haven’t changed much over the past 20 years. While there are a few more options, the strategy has remained the same: notify the customer, send the bill, offer online/in-store bill...
by Beesion Staff | Oct 3, 2018 | Side_Header_1
How to Improve Your One-Size-Fits-All Loyalty Programs Carriers have long dabbled in some form of rewards or loyalty program. They have offered credits for referring a customer, cash back for customers who switch carriers, and even weekly prizes to their existing...
by Beesion Staff | Aug 3, 2018 | Header_Post
Delivering Exceptional Self-Service is No Longer an Option Self-Care is Now A Must-Have for Subscriber Loyalty Over the past two decades, carriers have tried to save customer care costs by encouraging subscribers to use online self-service. They have ramped up their...
by Beesion Staff | Jul 30, 2018 | Articles
What can Carriers Learn from Data Transmitted by Subscribers’ Devices? DISCOVER CONNECTIVITY ISSUES Track customers’ dropped calls, signal strength, failed call attempts and much more. Find connectivity problems missed by network monitoring software. DETECT SOME...
by Beesion Staff | Jun 7, 2018 | Press Release
News & Media Beesion’s Quality of Mobile Experience App Helps Carriers Detect Connectivity Issues, Device Health and Usage Fraud Ft. Lauderdale FL, June 07, 2018– Beesion, the pioneer of low-code telecom software, has released a new version of its Quality of...
