Measure IT Quality of Service

Define Process Cycles and Measure Them
Measure and track IT performance. With Beesion’s Quality of Service software, telecom companies can identify how well internal and external IT teams are rolling out new processes, support initiatives, and even digital transformation projects. The software lets you monitor any process and identify where delays or breakdowns occur. It also features configurable alerts and real-time statistics to show how effectively flows are being executed. The Quality of Service software uses Beesion’s low-code platform. When requirements change, use visual tools, not code, to update the application.
Reduce
Operational
Costs
Discover
Best
Practices
Increase
Customer-Centric
Focus
Feature-Rich Application. Quick to Launch and Modify
Measure Any Type of Process
- Create and configure the process flows with visual tools. Set up flow instances, such as time taken for each stage of a process, and monitor its performance
- Add supplemental information from other systems to provide perspective. For example, get the full picture about wait times in call centers by incorporating service demand levels, available capacity, and ticketing information
- Analyze results and incorporate information from satellite systems or third parties
Configure Alarms to Address Problems
- Set up alarms to notify managers or others when processes break down or aren’t being executed in a timely manner
Create Reports to Identify Gaps and Opportunities for Process Improvement
- Use Beesion’s reports or create your own to identify whether processes are working efficiently
- Little to no custom code is needed
- Applications are configured in runtime, using visual tools and “in-memory” configuration
- Integrations are quick, using a rich set of connectors
With the exception of the “analysis” phase, every phase of the software development lifecycle is significantly shorter.
- Business analysts
- Marketing operations managers
- Operations and IT employees
Each application is configured with visual tools, including:
All changes are done using “in-memory” runtime configuration. No compiling is needed.
Integrates Quickly
Enterprise-grade Architecture

Multilayer
Higly Configurable Decoupled Solutions

Performance
Optimized for High Volumes of Data and Users

Platform Independent
Deploy on Either Windows or Unix Environments

Cloud-Ready
Support for Multi-Tenant Managed Environments

Security
Proven, Strong and Multilevel; OWASP Inspired

Multi-Device UX
Rich Responsive Web and Mobile Applications

Scalability
Designed to Run in Farmed or Virtualized Servers

Containable
Simpler Deployment and Environment Admin

Multi-currency
Adapt to Regional Currency Requirements

Based on Open Standards
JS, HTML5, SOAP/REST, BPMN, SQL, ElasticSearch

Fault Tolerance
Quickly Recover After Unexpected Disruptions

Multilingual
Support Multiple Languages without Coding