Measure IT Quality of Service
Quality of Service
Define Process Cycles and Measure Them
Key Benefits
Reduce
Operational
Costs
Discover Best
Practices
Increase
Customer-Centric Focus
Feature-Rich Application. Quick to Launch and Modify
Measure Any Type of Process
- Create and configure the process flows with visual tools. Set up flow instances, such as time taken for each stage of a process, and monitor its performance
- Add supplemental information from other systems to provide perspective. For example, get the full picture about wait times in call centers by incorporating service demand levels, available capacity, and ticketing information
- Analyze results and incorporate information from satellite systems or third parties
Configure Alarms to Address Problems
- Set up alarms to notify managers or others when processes break down or aren’t being executed in a timely manner
Create Reports to Identify Gaps and Opportunities for Process Improvement
- Use Beesion’s reports or create your own to identify whether processes are working efficiently
Beesion applications are up to 5x quicker to install than traditional software development. That’s because Beesion pioneered a low-code platform where:
Little to no custom code is needed
Applications are configured in runtime, using visual tools and “in-memory” configuration
Integrations are quick, using a rich set of connectors
With the exception of the “analysis” phase, every phase of the software development lifecycle is significantly shorter.
It doesn’t take long to update and modify Beesion’s low-code software applications. In fact, many modifications can be done in hours. Little to no custom code is needed. Plus, changes can be made by anyone with a little technical know-how, including:
- Business analysts
- Marketing operations managers
- Operations and IT employees
Each application is configured with visual tools, including:
All changes are done using “in-memory” runtime configuration. No compiling is needed.
Integrates Quickly
Maximize the value of Beesion applications by integrating with other Beesion applications or third party solutions. Either way, integration is fast.
Customer Care works well with:
Enterprise-grade Architecture
Multilayer
Higly Configurable Decoupled Solutions
Security
Proven, Strong and Multilevel; OWASP Inspired
Multi-currency
Adapt to Regional Currency Requirements
Performance
Optimized for High Volumes of Data and Users
Multi-Device UX
Rich Responsive Web and Mobile Applications
Based on Open Standards
JS, HTML5, SOAP/REST, BPMN, SQL, ElasticSearch
Platform Independent
Deploy on Either Windows or Unix Environments
Scalability
Designed to Run in Farmed or Virtualized Servers
Fault Tolerance
Quickly Recover After Unexpected Disruptions
Cloud-Ready
Support for Multi-Tenant Managed Environments
Containable
Simpler Deployment and Environment Admin
Multilingual
Support Multiple Languages without Coding
