Drive ARPU and Loyalty
Create marketing campaigns, coupons, surveys, and loyalty programs to build stronger relationships with your base
Use data from existing systems to identify opportunities for rewarding and upselling your existing customers
Plus, integrate seamlessly with Order Management for fast fulfillment
Most marketing software today is geared toward attracting new customers and moving them through the buying funnel. Applications are not equipped to market to existing subscribers. That’s a big miss. Telecom companies need to consistently market to their base to boost (or at least maintain) ARPU and drive loyalty.
Beesion Software: Market to Existing Customers Easily
Beesion’s suite of low-code marketing applications enables telecom companies to market to existing subscribers easily (as well as new ones). The software suite has applications to drive ARPU, build loyalty, and identify the issues that most concern your existing base. And since it’s built exclusively for telecom, the applications integrate seamlessly with all your legacy systems – billing, CRM, Inventory and more – making fulfillment a snap. Plus, getting real-time inputs is easily automated.
Drive ARPU Today and Loyalty Every Day
Market to existing subscribers with the right offer, coupon, or reward from your loyalty program. Deploy one or multiple Beesion software applications. Each integrates with your legacy’s back end systems, as well as Artificial Intelligence and Big Data to identify subscriber needs and wants.
Marketing Campaigns Application
Automate and send notifications to millions of subscribers with customized offers or messages.
Send everything from run-of-the-mill payment notifications to the entire base to IoT offers for high-value customers. All simultaneously. Automatically trigger offers based on pre-established criteria, like meeting a data usage threshold.
Coupon Management Application
Create a centralized, trackable, and manageable strategy for issuing coupons.
Retailers, account managers, and dealers can create coupons for SMS, email, mobile app, social media and web banner ads, and then route them for brand approval. The software integrates with any type of POS system to identify coupon validity (expiry date, previous usage, etc.) and track coupon performance. Plus, much more.
Loyalty Rewards Application
Provide a loyalty program that adjusts rewards, based on subscribers’ preferences.
The program can take into account customers’ likes and dislikes to adjust rewards in real time. Plus, it can integrate seamlessly with “manage my account” portals to keep the program top of mind.
Build More Positive Experiences with the Brand
Use these applications to improve both online and offline interactions with the company
Manage and Prioritize
Coordinate and prioritize all communications to subscribers – marketing offers, loyalty notifications, collections notices, and much – from one centralized location.
- Regulate how often subscribers get notifications, surveys, offers, and from which department
- Prevent conflicting messages that poke subscribers in the eye. For example, send collections notifications on Tuesday and then marketing offers on Wednesday
Survey Your Existing Customers
After Calls, Visits & More
Survey your existing subscribers after a call to customer services, retail store visit, online interaction, on-premise sales call or just about anything else. It’s the perfect tool to discover what subscribers are thinking in real-time. Send surveys via SMS, MMS, USSD, email or even via your self-care application
Integrate Applications with Billing, CRM, Online Portals
and Much More
Unlike many standalone marketing programs, Beesion’s marketing suite can integrate and interface with any backend system or application easily. It’s made specifically for the telecom marketplace. Applications have been integrated with all the big names in the telecom market. So your IT department can rest easy.
Plus, it’s simple to automatically trigger coupons, offers, surveys, or promotions based on customer activity (such as meeting a usage threshold or visiting a store). Integrating with AI and Big Data is also a snap.