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Manage All Returned Devices, IT Assets & Other Equipment Easily

Plus, Maximize the Value of Returned Devices.

Telecom Reverse Logistics Software

Hard-to-Update Software?

Once focused on returning devices to manufacturers, reverse logistics now has a much broader scope. It’s a critical strategy for e-commerce companies, telecom companies, and others, where returns can be turned into hard cash.

However, your legacy software is hard to update. Worse, you can’t see exactly what’s happening with your large volumes of returned inventory.

Get Beesion’s Fully Customizable Low-Code Solution

With Beesion’s telecom Reverse Logistics software, manage every disposition process easily, from repair to recycling, to resale (and more). The software is modified and expanded with point-and-click tools, not code. In minutes, add vendors, change processes and build new paths. Plus, maximize device value with:

  • Omnichannel returns processing
  • End-2-end, real-time visibility
  • Artificial intelligence to confirm or deny a return, determine the highest value, etc.
  • Life-cycle tracking

The fully customizable software integrates with any back-end or third-party system and deploys on the cloud. It’s the ideal reverse logistics/returns management software for telecom, ITAD companies, retailers, and manufacturers. Learn about low-code.

End-to-End Returns Management

Manage every source, channel, process and disposition in the returns process.

Chart showing sources, channels, process and dispositions Beesion's telecom reverse logistics Software handles.

Integrate Seamlessly with Multiple Systems

Integrates with any type of back-end or third-party system, using a wide variety of connectors.

Chart showing integrations with Beesion's Telecom Reverse Logistics Software

Make Software Updates – Without Custom Code

Application Behavior Changes Your Teams Can Execute

Make Changes in application

Shows how to change Beesion's Telecom Reverse Logistics Software
  • Add / Manage a Client
  • Add / Manage a Courier
  • Add / Manage a Vendor
  • Add / Manage a Warehouse or Processing Facility
  • Configure a New Return Process or Modify an Existing Process
  • Configure a New Sub-Process
  • Associate a Client with a Reverse Process
  • Create a New Return Reason or Disposition
  • Add New Areas to the Warehouse or Facility
  • Associate an Area with a Process
  • Create an Activity
  • Track a New Activity
  • Manage/Change the Layout of the Processing Facility
  • Change all Decision Logic About How to Process a Device
  • And Much More

Leverage Beesion’s Pre-Built Software Modules to Scale Up and Out

Beesion can deploy functional modules over distributed, physical or virtual hardware, allowing scale up and scale out capabilities. Modules can also integrate seamlessly with any third party system or tools.

Customize for Regions, Functionality, Regulations & More

With Beesion’s modular structure, build the core functionality first and then add/subtract modules as needed. Deploy on the cloud or on premises.

Shrink Cycle Times with Integrated AI

  • Reduce Human Touches – correctly make disposition decisions about returned products to minimize touches
  • Automatically decide the best disposition or channel to resell the device
  • Automate testing of returned devices upon arrival or after refurbishing
  • Automate processing paths for exceptions
  • Add intelligent automation to approve or deny returns

Support Multiple Channels and Sources


Change or add dispositions easily with drag and drop tools

Manage, Automate & Add Dispositions

Add New Disposition

Use simple tools to change the workflow, add vendors, change business rules, and modify processes.
Build in days, with your own team, system integrator or outsourced vendor. No custom code is needed

Generate Real-Time Reports and Dashboards

Find any device in your distribution and return facility

View Every Device in Your Warehouse

Real-Time Reports

  • The true cost of returns
  • Disposition cycle time
  • Times to complete each task within each disposition
  • Recovery rate on returned assets
  • Processing Cost Per Return
  • Repair Cost per Return
  • Efficiency Dashboards
  • Per item handling costs
  • And much more

Quick to Deploy and Expand

Software Sits on Top of Your Systems

There’s no downtime or disruption of services because Beesion’s Telecom Reverse Logistics Software sits on top of your systems, consolidating and orchestrating the data. Using a rich set of connectors, the suite connects to any legacy system, as well as Beesion applications.

Follows TM Forum Standards

All Beesion applications are built using TM forum standards (eTOM) for orchestrating product, customer, and service network information.

Uses Beesion’s Low-Code Platform

Unlike traditional software, Beesion’s applications require little to no code. All customization is done in runtime, with a set of graphical editors, including workflows, process templates, and editing tools. Plus, it’s easy to change the marketing applications, when requirements change.

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