How Do Carriers Prevent Customer Complaints From Overtaking Their Social Media Feeds?
360° customer view and account view
Why? The software is quick to deploy and easy to change – with little to no hand coding. Carriers can make changes using point-and-click tools. Customer care processes can be fixed, or even added, in hours. Often without IT resources.
Reps can also see the whole customer picture because the software is easy to integrate, They no longer need to say: “Can you wait a minute. I need to check a different system?” It’s all available in one glance.
Learn how Beesion’s Telecom CRM 360° can help your telco gain an edge.