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Boost Telecom Debt Collections

telecom debt collections software icon

Collect More, Intrude Less

Recover the most while disrupting your subscribers the least. Beesion’s telecom debt Collections Management software features a suite of tools to address each phase of the recovery process: preventive, early delinquency, advanced delinquency, and legal stage. The low-code application seamlessly connects with multiple systems, including predictive dialers, letter vendors, credit bureaus, and payment processing gateways. Plus, the telecom debt collections software integrates seamlessly with your billing system to sync account updates, and also with your Order Management (or Provisioning) to suspend or restart service. Changing processes or vendors is easy too, thanks to the low-code software.

recover the most telecom debt with Beesion's collections software

Maximize
Recovery

Use Beesion’s predictive score for each customer, indicating the likelihood of repayment.  Then, organize segments and strategically assign policies to each segment. Start treatment early for high-risk segments. Plus, deliver personalized treatments to recover the most telecom debt

telecom debt recovery is less Costly with Beesion's Collections software

Reduce Collections Expense

Consolidate customer debt information – from multiple telecom services – to create one treatment plan, reducing debt collections expenses and minimizing customer touches. Plus the same portal can be used by both internal and external debt collectors. The telecom debt collections software is simple to use and integrates easily with your backend systems, including billing

segment telecom debt with Beesion's collections software

Decrease
Exposure

Decrease exposure with predictive analytics that identifies at-risk customers. Also, segment customers by risk. Build plans to address each segment.

Telecom Debt Collections Software

Address Each Stage in the Recovery Process

Identify problems early

  • Use Beesion’s predictive analytics to identify at-risk customers and send text or email notifications about upcoming bills
  • Create a Collections Score for each customer using Beesion’s analytics and multiple customer variables. Then, create collection policies and notifications for each segment
  • Automatically send customized messages and customer payment reminders through different media such as mail, email, SMS, alert screen, voice automated telephone (IVR) or via call center.

Recover more quickly with easy-to-access info

  • Use Beesion’s intuitive portal to identify past-due amounts, create personalized payments plans, take actions and track progress
  • Consolidate debts from multiple services and offer multiple payment options, using  easy-to-configure business rules
  • Track past interactions like conversation recordings, documents, and notifications

Integrate with systems, without IT resources

  • Integrate seamlessly with your billing system to sync account updates, and with your Order Management (or Provisioning) to suspend or restart service.

  • Integrate with multiple systems, including CTI, dialers, letter vendors, credit bureaus, skip tracing, and payment processing gateways. All without IT resources

  • Integrate with Credit Analysis software to determine payment plan options for debt repayment. For example, provide more lenient terms for high-credit customers and less lenient terms for customers with weak credit

Serve as system of record after account is deactivated

  • Charge customer for interest, debt, and any applicable fees, after his account is deactivated from billing system but is still in arrears. Manage all documentation and compliance with applicable laws for continued pursuit of debt
  • Comply with credit reporting agencies about any debt repayment

Analyze and measure efforts

  • Use predefined calculations to analyze recovery costs for internal and external agencies
  • Leverage predefined tables and charts to track the history and evolution of the total debt in arrears
  • Create your own formulas to establish commissions for collected payments, partial payments, and other objectives. Set different percentages and awards for different collection stages, segments, product, risks, reattempt

Beesion’s telecom debt collections software has even more functionality.  Low-code too. So adding vendors or changing processes is easy and quick.

Beesion applications are up to 5x quicker to install than traditional software development. That’s because Beesion pioneered a low-code platform where:

 

 

 

 

 

 

 

 

  • Little to no custom code is needed
  • Applications are configured in runtime, using visual tools and “in-memory” configuration
  • Integrations are quick, using a rich set of connectors

With the exception of the “analysis” phase, every phase of the software development lifecycle is significantly shorter.

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It doesn’t take long to update and modify Beesion’s low-code software applications. In fact, many modifications can be done in hours. Little to no custom code is needed.  Plus, changes can be made by anyone with a little technical know-how, including:

  • Business analysts
  • Marketing operations managers
  • Operations and IT employees

Each application is configured with visual tools, including:

All changes are done using “in-memory” runtime configuration. No compiling is needed.

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Integrates Quickly

Maximize the value of Beesion applications by integrating with other Beesion applications or third-party solutions. Either way, integration is fast. Beesion’s telecom Collections Management application works well with:

Enterprise-grade Architecture

Multilayer

Higly Configurable Decoupled Solutions

Performance

Optimized for High Volumes of Data and Users

Platform Independent

Deploy on Either Windows or Unix Environments

Cloud-Ready

Support for Multi-Tenant Managed Environments

Security

Proven, Strong and Multilevel; OWASP Inspired

Multi-Device UX

Rich Responsive Web and Mobile Applications

Scalability

Designed to Run in Farmed or Virtualized Servers

Containable

Simpler Deployment and Environment Admin

Multi-currency

Adapt to Regional Currency Requirements

Based on Open Standards

JS, HTML5, SOAP/REST, BPMN, SQL, ElasticSearch

Fault Tolerance

Quickly Recover After Unexpected Disruptions

Multilingual

Support Multiple Languages without Coding

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