Results

Generate Big Wins

Wireless operators and cable companies in more than 20 countries count on Beesion applications to drive revenue, improve efficiencies and reduce operational costs.

Debt Management

  • Improved debt recovery by up to 40%
  • Reduced DSO from 38 days to 32 days
  • Reduced non-pay churn from 3% to 2.5% annually
  • Reduced collector training time from 1 month to 2 days

Retail Store Sales

  • Reduced minimum retail sales cycle time from 45 minutes to less than 8 minutes
  • Improved order completion thru rate from 64% to 88%
  • Reduced offer rejection rate from 55% to 25%
  • Increased automatic activations rate from ~55% to ~85%

Customer Care

  • Reduced evolutionary maintenance costs from 35,000 hours / year to less than 3,000 hours / year
  • Reduced average interaction duration for specific requests from 5 minutes to 3.5 minutes
  • Reduced rep training time from 1 month to 1 week

CRM-360°

In less than 10 months, completed a full blown out-of-the-box CRM implementation (Retail Sales, Credit Analysis, Customer Care, Product Catalog and Order Management applications) integrated with two billing systems for a Tier 1 multi-network carrier

Implementations in 20+ countries

Spain Colombia
Mexico Brazil
Guatemala Paraguay
Honduras Bolivia
Honduras Argentina
Costa Rica Chile
El Salvador United States
Dominican Republic