Beesion Blog
Articles about Low-Code, Trends, and BSSFeatured Blog Posts
Beesion has recently launched its Junior Developer Training Program for young developers
Beesion has recently launched its Junior Developer Training Program for young developersA group of enthusiastic young developers has completed Beesion's Junior Developer Training Program in Argentina. With a hands-on approach, Beesion has walked them through the...
Make Sure Your Loyalty Programs Help, Don’t Hurt
Carriers have long dabbled in some form of rewards or loyalty program. But it’s not clear that these one-size-fits-all programs strengthen the bond between the carrier and subscribers. Here are a few suggestions that could make these programs – or others – work better.
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Beesion has recently launched its Junior Developer Training Program for young developers
Beesion has recently launched its Junior Developer Training Program for young developersA group of enthusiastic young developers has completed Beesion's Junior Developer Training Program in Argentina. With a hands-on approach, Beesion has walked them through the...
Becoming a DSP Made Easy
Becoming a Digital Service Provider Made Easy Digital customers not only demand new digital services but also expect to have a seamless experience, regardless of which point of contact they use to interact with their service provider.In a simple, efficient, and fast...
Make Bill Payment a Positive Customer Experience
Sending bills and collecting payments are critical customer-facing activities. Here are five ways to make bill pay a positive experience for your wireless, cable, and other telecom subscribers.
Make Sure Your Loyalty Programs Help, Don’t Hurt
Carriers have long dabbled in some form of rewards or loyalty program. But it’s not clear that these one-size-fits-all programs strengthen the bond between the carrier and subscribers. Here are a few suggestions that could make these programs – or others – work better.
Carriers Must Deliver Exceptional Self-Service to Retain Customers
The stakes for exceptional self-service are much higher now than in previous years. That’s because self-care is not just about shaving call center costs. It’s about gaining customer loyalty. Carriers that don’t recognize this could face big and expensive problems.
Stop Trying to Read Customers’ Minds. Read Their Devices
Customers’ devices have a lot of data: Everything from dropped calls to battery health. Learn about software that extracts the data and even prevents fraud.
Move Fast with Low-Code
Imagine you are playing in a tennis match with a sore ankle. Yes, you can move from Point A to Point B. But there’s a lot of pain and effort to do so. That’s the same problem for Reverse Logistics Software built with hand coding.
Customer Complaints Filling Up Your Social Media Feeds?
There’s no silver bullet for superior customer service. But these six ways will help carriers deliver better experiences and reduce the negative comments on their Twitter and Facebook feeds.
Build a Debtors’ Self-Pay Portal
A self-pay debtors’ portal is like online bill pay, but it serves customers who have telecom bills in arrears. It helps both carriers and their customers. Learn more.
Know Which Subscribers Have Which Services
Do your reps go to multiple systems to see all of a subscriber’s services? If so, it’s time to create a unified customer profile and subscriptions registry, where all of a subscriber’s info is in one place.
Want to Boost Telco Revenue?
Closing the sale is just the beginning. Carriers also have to process all orders – including exceptionally complex ones – and deliver them flawlessly. Here’s how.
Why You Need a Next-Gen BSS for IoT Today and 5G Tomorrow
Carriers must throw out the rulebook that uses legacy code-based BSS systems – which are exceptionally slow to change. They need a different type of back office to change offers/services on the fly, modify business rules in real time, or sell services by the hour, like a video game in HD.
Telecom: The Enabler for Digital Transformation
Telecom companies have a unique role in supporting multiple industries and their digital transformation. To do so, they need 4 key things. Learn more.
Change the Software to Meet the Business Need
Don’t change the business. Change the software. With Beesion: change user Interfaces, workflows, business rules, business logic. Learn about low-code
Don’t Get Stuck with Hard-to-Change Reverse Logistics Software
Devices change. Processes change. Vendors change. And requirements change. So carriers need to have reverse logistics software that’s easy to update. With Beesion, change UIs, workflows, processes, and more. All in hours.
Traditional Software Developers: No Longer Needed
Unlike traditional BSS platforms, Beesion’s software doesn’t use much custom code. So the company can hire smart, problem solvers, not coders.
MVNOs: Leapfrog Legacy Technology with a Next-Gen BSS
To ramp up quickly and deploy new services, MVNOs should embrace a next-gen BSS, using low-code technology and agile methodologies.
Transform or Supplement Your BSS with Low-Code
BSS systems require constant updates. They also require huge amounts of integrations. So a monolithic BSS system doesn’t work today. But low-code does. Learn how.